As I enter the home stretch of my holiday shopping, here's the rundown of my best and worst experiences so far:
Fastest online retailer Samsclub.comMy order arrived eerily fast. Did they know what I was going to order before I ordered it? Are they monitoring my e-mails?!!
On the downside, their shipping was the highest I paid.
Most educational tracking information LLBean
Before getting my LLBean tracking info, I had no idea "sortation" was a word. It is, in fact, and
here's what it means. Free shipping
and I learned something in the process.
Worst experience returning an item Goody's Note to self: do not go to Goody's on lunch hour.
Because I'm not a confident shopper, I sometimes return gifts several times before finally settling on just the right item, which means I get to experience exchange/return nightmares both before
and after Christmas. The associate was pleasant and competent, but the line was about 5 people long and it was the only register open. Yet she dutifully offered the first person in line a Goody's charge account.
Just our luck, the person accepted the offer. Even more luck: because she didn't want to carry a balance on the card, she immediately paid off the new account with cash, requiring an entirely new transaction. *Sigh*
Worst customer serviceHoliday HairOK, it's not really holiday shopping, but because I was out Christmas shopping at the time, I'm including it.
I went to one of the local Holiday Hair establishments for a trim. I'd been there before and paid $11-12 for a haircut, plus tip. And I'm a generous tipper in the hair salon, but that's neither here nor there.
After my haircut, which took minutes, I gathered my belongings and followed the stylist to the cash register. My hair was still damp. She hadn't blown it dry or styled it at all. But that's OK, I thought, because I'm getting a cheap haircut, even cheaper than usual because I had a $5 coupon.
The clearly posted sign stated the cost of a "shampoo, cut, and style" was $16, and since I had gotten neither a shampoo nor a style, I expected to be charged less, as I had in the past. To be clear, I did not
decline the shampoo and style. She just didn't do it, and she didn't offer it.
I asked the stylist if I could use my $5 coupon. She said I sure could and rang up a charge of $16, minus the $5 coupon, meaning I still owed her $11 - about what I paid the last time I was there and didn't have a coupon. How convenient.
I was not pleased, and I won't be going back there.
Most seductive shopping environmentBarnes & NobleThis could be considered either the worst or the best, depending on how you look at it. For someone trying to cut costs, it's not a good thing to be so sucked into a store.
I only went there once during the season, but I spent God-only-knows how long wandering around - picking up the books, petting the books, sniffing the books. Books, books, books.
And there are people milling around - cool people, book people. There's an in-store cafe (a real one, not a WV mini-casino masquerading as a cafe). I don't even like coffee, but I like the presence of people sipping their coffee and chatting.
I do not
need books, but I want to buy, buy, buy when I go there. So, sadly, I can't go back anytime soon. *sniff*
(more later, if I uncover any repressed shopping memories)